Privacy Policy

Nature of personal data

In the course of the user’s operation, Conquistador Palace collects and processes data from several owners who hire or intend to contract their accommodation services.

Name and address of the responsible for data processing:

Conquistador Palace

Rua de Camões nº 106/110

4810-442 Guimarães

Information collected:

At Conquistador Palace the personal data collected are: name, date of birth, address, telephone and/or e-mail, address, ID or passport, VAT and credit card number.

Use of Information:

• To manage the reservations;

• To improve our services;

• To monitor the relationship with our guests;

• To collect statistics and build reports;

• To inform our guests about promotional actions, events, activities and others;

• To conduct surveys to measure the degree of satisfaction of our guests.

Share of information:

Conquistador Palace is committed to maintaining the confidentiality of our guests’ data. All the collected personal data may only be transmitted with the provision of external accounting services or in compliance with legal obligations with public authorities.

Retention of Information:

Conquistador Palace will retain the personal data provided by our guests, while maintaining the contractual relationship, and for the period of time necessary to comply with all legal obligations.

Guests rights:

Guests of Conquistador Palace have the right of access, rectify, oppose or erase. Please contact us using the contact information given below if you would like to make a request or update your preferences.

Conquistador Palace

Rua de Camões nº 106/110

4810-442 Guimarães

Or send us an e-mail to:

[email protected]